In an environment where employees are blaming other departments, their colleagues, and even the customers there is little chance of establishing a cohesive team and healthy culture.
Everyone wastes so much energy watching their own back instead of just owning it, accepting things that went wrong, and focusing on how we move forward as a team.
There is a great book called The Oz Principle which explains the idea called “The Line”. You’re either behaving below it or above it. Where are you?
