Purge the Toxins: Why Protecting Your Team Requires Difficult Decisions

Leadership isn't just about sunshine and rainbows; it's about protecting your team.

Today's tip tackles the tough reality of managing out toxic individuals:

1. Identify the Poison: Constant negativity, disrespect, manipulation, or drama – these behaviours poison team morale and stifle productivity.

   Don't ignore the warning signs.

2. Focus on Impact, Not Personalities: Attack the behavior, not the individual. Frame the conversation around the harm their actions cause to the team, customers and the work environment.

   

3. Empathy with Boundaries: Be empathetic to their struggles, but set clear boundaries.

   Offer resources and support for improvement, but emphasize the need for change to protect the team.